Esurance Renters Insurance Review (2020)

Southern Victorian home. iStock

If you’re looking for renters insurance that’s comprehensive but doesn’t require a complicated quote process, read this Esurance renters insurance review to determine if the company is right for you.

Backed by Allstate, Esurance aims to simplify the insurance process, allowing customers to receive quotes, make payments, and see policy details all through one online source. The company provides customers with a personalized quote for their rental unit in as little as six minutes.

In this Esurance renters insurance review, the This Old House Reviews team looks into the provider’s products and services to see how it compares to other renters insurance providers. Read on to see if Esurance is the best renters insurance choice for you and your home.

Pros and Cons of Esurance

Compare the advantages and disadvantages of Esurance:

Esurance Coverage

Esurance renters insurance coverage protects you and your home from the following:

  • Fire or lightning
  • Windstorm or hail
  • Explosions
  • Smoke
  • Vandalism, theft, and burglary
  • Falling objects
  • Wright of ice, snow, or sleet
  • Freezing
  • Volcanic eruption

With a renters insurance policy from Esurance, you and your rental unit will receive coverage in the following areas:

  • Personal property—While your landlord has insurance to cover the building structure of your rental, this helps cover the cost of items inside the home that need repair or replacement due to a covered event. For example, if someone breaks into your home and steals some of your belongings, personal property coverage will cover the cost of the items.
  • Personal liability—If someone is injured in your home, personal liability coverage provides protection from potential legal action taken against you.
  • Medical payments to others—If someone is injured on your property, this coverage helps pay their medical bills up to a certain limit. This coverage usually doesn’t extend to you or other members of the house.
  • Loss of use coverage—Loss of use protection covers the additional living expenses you incur if you’re unable to stay in your current rental unit due to a covered event or disaster. For example, if an object falls on your home and renders it uninhabitable, loss of use coverage would help cover the costs of a hotel room while your home is being repaired.

Here’s how much coverage you can purchase for each protection category based on Virginia location information:

Esurance Bonus Coverage

To make your renters insurance coverage more comprehensive, Esurance allows for the following two coverages to be added to your plan at an additional cost:

  • Personal property replacement cost—Replacement cost value (RCV) takes into account the value of your item at the time of purchase, ignoring depreciation. Actual cost value (ACV), on the other hand, takes the item’s value at the time of purchase minus depreciation. With personal property replacement cost coverage, the value of your items will not decrease with age.
  • Special computer coverage—Although listed as optional coverage, Esurance doesn’t go into detail on what the coverage entails. For most renters insurance companies with similar optional coverage, customers can elect to receive increased coverage amounts on their home computer.

How Much Does Esurance Cost?

To give you an idea of what the average policyholder would pay, we called an Esurance representative to receive a quote. Here’s a quote for a single-family home in Richmond, Virginia:

Before calling to get your quote from Esurance, have the following personal information ready for a quick quote process:

  • Address
  • Social security number
  • Date of birth
  • Email address
  • Desired policy date
  • Type of rental
  • Number of people living in the unit
  • Number of pets

Esurance Renters Insurance Discounts

Esurance only offers one discount, which is applied in some states where customers bundle renters and auto insurance with Esurance.

Customer Service and Claims Support

Esurance offers general customer service through the phone at 1-800-378-726 every day from 6am until 12am CT. Additionally, Esurance allows customers to reach out with general questions via email or social media.

For current customers who want to file insurance claims, Esurance is available online or through the phone at 1-800-378-7262, 24 hours a day, seven days a week. Customers can also view claims information and contact claims representatives through the Esurance mobile app.

Compare Esurance to the Competition

If you’re not sure whether Esurance is right for you, compare it to other top-rated renters insurance companies below.

Our Conclusion

Esurance renters insurance offers policyholders run-of-the-mill coverage at an above average price. The quoting process is short and simple, giving customers pricing and coverage details within minutes.

However, Esurance doesn’t provide many optional coverage options or discounts and requires you to input your social security number when getting a quote. Additionally, Esurance didn’t handle our quote personally, but rather sent us to a third-party called Homesite, which underwrites some of their insurance policies.

If you’re not sure whether Esurance is right for you, consider getting quotes from a few different providers to compare coverage and pricing:

Frequently Asked Questions About Esurance

How do I get a free quote?

To get a free quote, visit the Esurance website and fill out their quote form. You will have to input information like your address, date of birth, and social security number. Once all the proper information is entered, you’ll receive your free quote.

Is flood damage covered by renters insurance?

Although the kinds of coverage varies among renters insurance providers, most companies don’t cover flood damage. If an event such as a burst pipe causes water damage in your home, renters insurance may cover you up to your policy limits.

Is it worth it to get renters insurance?

Renters insurance helps you save money by covering you and your home from damages caused by unexpected events like a fire or lightning strike. For an affordable monthly premium, you can have peace of mind that your belongings are protected.

Esurance Company Overview

  • CEO: Jonathan Adkisson
  • Years in business: 21
  • State availability: 21
  • Address: 650 Davis Street
  • City/State: San Francisco, California
  • Zip code: 94111-1904
  • A.M. Best financial strength rating: A+

To share feedback or ask a question about this article, send a note to our Reviews team at

Leave a Comment

Your email address will not be published. Required fields are marked *