In this Handled review, we provide an in-depth breakdown of the company’s pros and cons so you can determine whether it’s the right fit to help with your next move.
When you are planning a move, do you handle everything yourself, or do you prefer to hire a specialist to help out? Many moving companies hire experts in packing, loading, and transporting so homeowners and renters like you don’t have to stress about the process of moving. Your only task should be finding the right professionals to trust with your personal items and furniture.
To guide you on your search for a great moving company, the This Old House Reviews team researched some of the top brands when it comes to price, availability, and customer service. Handled is a website that works to provide a similar value. Keep reading our Handled review and determine if it’s a good option to help you find a moving professional.
Our Take on Handled
First things first: Handled is not a moving company—at least not in the traditional sense. It’s a third-party website designed to connect you with the help you need. It has a network of local moving professionals, which the Handled team curates to provide the various moving services that people need. Then, they’ll help you manage the many aspects of your move.
Handled is on a mission to ease the stress of moving, and it does so with advanced technology. It combines machine learning and artificial intelligence to guide you through the moving process and help you find top-rated local movers.
Pros & Cons
Weighing the pros and cons of a company can help you make an informed decision on whether you should hire its team. However, because Handled is not a company that provides services, we considered the website’s value in your moving process.
Take a look at some of the pros and cons we found from exploring the company’s offerings:
Handled partners with local movers around the country—like Mayflower and United Van Lines—to provide full-service moves and concierge support. Think of Handled as a third-party, personal move assistant. Because it works with these local professionals, it can offer a flat-rate price for personalized moving plans.
Handled can help you locate a professional for local and long \-distance moves. These moving services will include:
- Loading and transport of your belongings
- Furniture shrink-wrapping and protection
- Furniture disassembly and reassembly
- Mirror and artwork protection
- Unloading at your destination
Services from Handled are supported by its free Handled Home app. It features useful tools to help prep for your move, like Home Inventory. With this tool, take pictures with your smartphone’s camera and manage the belongings and furniture that needs to be moved. The app can detect items like couches, chairs, and dressers. Then, you’ll select what will be moving and add special instructions for handling.
When you book a move through Handled, you are not limited to a time window. Your movers will continue to work until the job is done.
Homeowners and renters can also add on the following services to their moving package with Handled:
- Short-term storage: If your new home is not ready for your belongings yet, Handled can ensure your items are stored at one of its secure warehouses. Then, its partners will deliver them when you’re ready.
- Vaulted storage: This more secure option is ideal for more long-term storage solutions.
- Packing and unpacking: Movers come with all the necessary supplies (boxes, tape, tools, labels, padding, and wrap) to pack up your belongings. This can often be done in a few hours.
- Trash removal: The team of movers can remove debris and other junk that you will not be taking with you or that was created while packing and loading.
- Specialty items: Ask the team how its movers can help you relocate large, specialty items like pianos, safes, exercise equipment, and more. Some of these may require an extra charge.
Moving companies each provide various services in moving—including the ability to transport your belongings locally or long-distance. While it’s great to trust a local company that knows your neighborhood or state, many national brands have the resources for more complex and further distances.
Handled works with homeowners and renters around the United States, connecting them with its large network of movers. The company has hundreds of locations in 34 states around the nation, plus Washington, DC.
You can find a Handled professional in the following states:
- New Mexico
- New York
- North Carolina
- North Dakota
- South Carolina
- South Dakota
To view a full list of the cities that Handled serves, visit the Locations page on the company’s website.
How Much Does Handled Cost?
When you’re planning to relocate, researching the price for moving services is a crucial factor to include on your moving checklist. It’s always helpful to compare multiple providers so you can find the one with the best value for its rates.
Moving services from Handled will vary in cost for each customer, but the company claims to provide guaranteed pricing. Its website even states that it can give you a real, flat-rate price without having to schedule an in-home visit.
With data from thousands of moves, Handled’s advanced tools give you a flat rate, and the company guarantees you won’t pay more than what is quoted from the beginning. The company’s goal is to make sure there are no surprises or extra fees for your move.
To provide you with a quote for moving services, Handled will take into consideration factors like the number of bedrooms and zip codes. This helps predict labor and equipment needs in your area.
What may make my price change?
The guaranteed pricing from Handled reflects the items included in the inventory when you book. If you need to add or remove items, contact your Move Manager to update your inventory and learn what pricing adjustments may need to be made.
With Handled, you do not have to pay anything upfront. The company allows you to book your move instantly and pay later.
Relocation requires a lot of preparation and planning—that’s why many homeowners start looking for a moving company to work with months in advance. When you plan ahead, you give yourself (and your movers) ample time to gather the necessary materials, get rid of unwanted belongings, pack up your belongings, and settle on arrangements at your new place.
When you’re ready to find a professional with Handled, request a free quote from the website. You’ll be asked to enter information about you and your move, including the zip codes of your current and new home.
After you request your quote for a mover near you, download the Handled Home app. There, you can access tools to manage your move and create your Home Inventory. Then, you’ll receive an instant price before you book.
With the company’s user-friendly website, you have the ability to choose your move date right on the company’s availability calendar.
Because Handled works with third-party companies, there may be a limit to company availability for your moving date or limitations on how many rooms they’ll move.
How a company’s team treats its customers is another important factor in choosing who will assist you in your move. You deserve a team of professionals who know how to securely pack your things and treat you with kindness and respect during the whole process.
Unfortunately, because Handled is not technically a service provider, it lacks customer service reviews that would normally serve as indicators for its reputation. Service may also vary depending on the partners in your area.
For the most accurate account of its service providers’ level of customer service, research the companies it works with. When you enter your location information, you’ll be able to see some names of the moving companies in your area, like United Van Lines and Mayflower.
After reviewing Handled, we determined that it is a useful, free tool that can introduce you to reputable local moving companies. However, Handled is not an actual moving company, so it does not provide the services itself. Instead, it partners with local movers around the nation to provide services and offers its clients a flat rate. Because of this, the quality of service may vary depending on the partner.
Handled offers it customers advanced technology to make the moving process more seamless. This includes a free mobile app with a virtual inventory of your belongings that your movers can access.
If you would prefer to work directly with a moving company, or if Handled does not partner with any service providers in your state, we recommend that you consider Bellhop, Mayflower, and U-Pack for your next move.
Frequently Asked Questions
Is Handled available nationwide?
Handled has hundreds of locations across the U.S., but it is not available in every state; you can find a Handled service provider in 34 states around the country. The full list of covered cities and states is listed on the company’s website.
Should I hire professional packers?
When you hire professional movers to pack your items, they’ll typically have all the packing supplies needed. This eliminates the need for you to purchase and gather your own packing materials. Also, the pros know the best practices to ensure your items are safe—including glasses and kitchenware. Many professional packers can get your items packaged up and ready to move more quickly than the average person.
What is Handled’s cancellation policy?
If you need to reschedule or cancel your move date, you can do so for free within 24 hours’ notice. If you do not provide this 24-hour notice, you’ll be charged a $150 fee.
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