Move Matcher Review

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Move Matcher helps connect homeowners and renters with reputable moving companies in their area. In this Move Matcher review, we take an in-depth look at the service to help you decide if it’s right for you.

Whether you’re moving across the country or within your neighborhood, it’s important to hire a moving company that you can trust. In addition to affordable prices, these professionals should also offer comprehensive packages and stellar customer service. But how do you find a professional who meets your needs?

The This Old House Reviews team has conducted thorough research to help you find the company you’re looking for. We compared the top moving companies in the country in price, availability, customer satisfaction, and service offerings. In this Move Matcher review, we take a close look at the directory of moving professionals and how it connects you with the experts.

Our Take on Move Matcher

Move Matcher was founded in 2015. While it is not a moving company, it is a website dedicated to helping homeowners and renters locate and connect with movers near them. The Move Matcher team works to recommend reputable providers around the nation. This online network of licensed and insured movers allows you to compare multiple companies within a single webpage.

The goal of this site is to seamlessly connect homeowners and renters with the help they need. The Move Matcher team wanted to build a simple experience that customers can trust when planning a move. However, some customers mentioned that using this free service may come with a lot of sales calls from its partners.

Pros & Cons

Here are some of the advantages and disadvantages of Move Matcher:

Services

Move Matcher is a free moving service directory that helps you connect with professionals in the local area. On the results page, you’ll get a list of companies, including their review ratings and estimates. Scroll through the list, find the mover(s) you like, then compare a few to make an informed decision. Choose the best option for you and then book your move date.

How does Move Matcher compile this list of professionals? Its team builds relationships with rental properties, property managers, and local moving companies to get to know trusted providers. If you have a moving company or property management firm, you can sign up to partner with Move Matcher on its website.

In addition to the moving professional directory, Move Matcher has a handful of other useful tools on its website to assist you in your move, which includes:

  • Cost of living calculator: Input your current salary, as well as the place you currently live and the place you’re moving to. Then, the tool will help you figure out how much cheaper or more expensive your relocation will be.
  • Moving checklist: This includes a list of tasks to handle and things to pack while planning and preparing for your move.
  • Regulations and Donations: Move Matcher provides information about moving regulations and suggestions for places to donate your unwanted belongings.

Availability

Move Matcher notes that it has partnerships with moving companies in major cities all around the country. Its Locations page lists populous states like California, New York, Texas, and Illinois. However, the site does not have a full list of states in which it has moving partners.

To find out if Move Matcher has a list of movers in your neighborhood, request a quote and make sure to include your current home’s address and zip code. You can also call the customer service line to learn more.

How Much Does Move Matcher Cost?

Because Move Matcher is not a moving company, it does not have any cost of services. This online directory of moving companies is available to the public to use for free. However, in order to receive your moving estimates, you must provide some personal information, like your name and email address.

How Move Matcher Works

Move Matcher can provide you with a free quote for your upcoming move. To get started, visit the quote page and enter some information about yourself and your move. You’ll be asked to provide details like the starting address and your relocation destination, how many rooms are in your home, and your desired moving date.

Then, you’ll get a list of professional, licensed, and insured movers that fit the criteria you’re looking for. You can view who is available on your moving date, as well as each company’s prices, ratings, and customer reviews. And, although you’re entering some personal information, Move Matcher will not send it to the companies without your consent.

When you’re ready to select a mover from the list, you can call or email its team to reserve your moving date.

In addition to selecting movers from its directory, Move Matcher also allows you to come back and leave a review for your moving company if you had an experience you’d like to share. To leave a review, visit the “Rate Movers” page and select your state and city. Then, you’ll see a list of local providers that you can leave a rating for.

Customer Service

When you study a company’s customer service ratings, you can get a better feel for its ability to do a quality job. Seeing positive reviews about a company’s team can reassure you that it’s a trustworthy business. Move Matcher is accredited with the Better Business Bureau, and on the site, the company has an A+ rating but no customer reviews.

Because Move Matcher provides a free, online service, there’s not much of a reputation for customer service. However, some customers left comments about their experience using the platform. For instance, some customers praised the website for making the moving process easy, while others were unhappy about being spammed with emails or calls after requesting a quote.

Here are some Move Matcher reviews from previous customers:

Regina D. via Trustpilot said:

“I found out about Move Matcher from my apartment community manager. The process was simple. I entered my information, criteria and Move Matcher presented the best matches for my move. I like the fact that movers were listed based on rating. Some movers included hourly rates and other included licensing credentials.”

Marty via Trustpilot said:

“I was sent a number of movers to contact. I emailed one and never received a call or email from them. When I called, their voicemail was odd and not helpful.”

Our Conclusion

Move Matcher is a helpful resource for individuals and families who are planning a move. The service it provides is free, so it can be a great help when you want to compare multiple companies easily and make sure they’re within your budget.

While Move Matcher claims that it can help you find a mover in your area, its Locations page does not list all of the states it has partnerships in. Also, because it is a third-party tool, you cannot book any moving services with its website. You still have to reach out to a moving company itself.

Frequently Asked Questions

Is Move Matcher a moving company?

No, Move Matcher is a comparison website that allows you to research moving professionals near you. This website is a free service, and it’s simply designed to help you research and compare companies in terms of price, availability, and customer satisfaction ratings.

Can Move Matcher book my moving date for me?

No. On the Move Matcher site, you will be given a list of movers that meet your criteria. This list will include the company’s website and contact information. Once you compare and decide on the right company, it’s up to you to contact the company and reserve your move directly through the provider.

Why did my moving quote change?

The online quotes provided by Move Matcher are based on standard home sizes, so the final price you’ll pay for services may be a little different than what was initially quoted. Follow up with the moving company you choose to walk them through your home’s inventory and get the most accurate quote. The moving company may adjust your rate if the estimated weight of your items was inaccurate or if you add on extra services.

To share feedback or ask a question about this article, send a note to our Reviews team at reviews@thisoldhousereviews.com.

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