Ned Stevens Gutter Cleaning Review (2020)


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If you’re looking for a company to install, repair, and clean gutters, read our Ned Stevens Gutter Cleaning review to find out if this is the right company for your needs.  

Gutters can get clogged throughout the year, with debris like twigs, leaves, seeds, and pests falling into them. It may be a hassle to clean your gutters, but clean gutters can potentially save you thousands of dollars in repairs to your foundation, basement, and more.

The best news is, you don’t even have to clean your gutters yourself.

The This Old House Reviews team has evaluated many different gutter companies on key metrics like services, customer care, and reputation to help you find the best fit for your needs. Read this Ned Stevens Gutter Cleaning review to find out if the company is the best match for your home.

Our Take on Ned Stevens Gutter Cleaning

Ned Stevens places an emphasis on cleaning and repairing gutters. It offers different tiers of gutter cleaning plans, optional same-day service, and more.

Services & Features

Ned Stevens offers a wide range of services, from repair and protection to cleaning. Customers have the option to purchase different levels of gutter cleaning service plans to keep their gutters operational year-round. The gutters are made of thick aluminum and available in 16 colors.

Gutter Repair Services

Ned Stevens offers a variety of gutter repair services to ensure that gutters are in their best working order. Services include:

  • Re-nailing loose gutters
  • Re-strapping loose leaders
  • Replacing damaged and split leaders
  • Inspecting gutter systems for pitch problems
  • Inspecting miters for leaks in the joints
  • Inspecting the underground drain system for clogs

Gutter Protection Services

Ned Stevens provides a Gutter Protection Program that repairs and replaces existing gutters if they incur damage at any time during the life of the service plan.

Gutter Cleaning Services

The company offers two levels of service plans for gutter cleaning: Platinum and Diamond. Platinum is the basic coverage plan, with four scheduled cleanings during a 12-month period. Diamond includes six scheduled cleanings per year.

Platinum Service Plan

This service includes four scheduled cleanings, including cleaning, flushing, and inspecting gutters and leaders over a 12-month period. Throughout the year, Ned Stevens specialists will dispose of debris ranging from branches and twigs to oak tassels, seed pods, buds, ragweed, and more.

Benefits include:

  • Free priority service during peak seasons, if weather permits
  • Complimentary re-nailing of gutters and reattaching loose leaders (this saves $35 per service)
  • 10% off new gutter installations and repairs

Diamond Service Plan

This comprehensive service plan features six scheduled services for cleaning, flushing, and inspecting gutters and leaders. The cleanings are done in March, Spring, Summer, and Fall. Diamond features all of the aspects of Platinum, with some additional perks.

Benefits include:

  • Most competitive pricing
  • “Firm date” scheduling upon customer request, weather permitting
  • Same-day emergency service at no additional coast, weather and other conditions permitting (cost is usually $150)
  • Next-day emergency service at no additional cost, weather and other conditions permitting (cost is usually $100)
  • Free priority service during peak seasons, weather permitting
  • Additional charges like re-nailing gutters and reattaching loose leaders are done at no extra cost (this saves $35 per service)
  • 10% off new gutter installations and repair

Unlike some of the other gutter companies we have reviewed, Ned Stevens doesn’t sell gutter guards—in fact, the company states they are ineffective.

Installation

Ned Stevens specialists custom-build gutters to customers’ exact specifications and install them. The thick aluminum gutters come in both five-inch regular size and six-inch oversize seamless gutters, and all existing gutters are removed and disposed of at no extra cost.

Ned Stevens Cost

Like its competitors, Ned Stevens does not list costs online. Instead, the gutter company’s specialists will give you a customized estimate during a free in-home inspection, where they will assess existing gutters and measure the amount of any new gutters needed.

State Availability

Ned Stevens’ gutter services are available in 15 states across the country, including:

  • Connecticut
  • Delaware
  • Georgia
  • Illinois
  • Maryland
  • Massachusetts
  • New Jersey
  • New York
  • North Carolina
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Texas
  • Virginia
  • Washington

Ned Stevens Reviews

Ned Stevens has a range of pages with the Better Business Bureau (BBB), with each one devoted to a different branch location. Some pages are accredited, while others are not, and ratings are exclusively A+ or Not Rated.

Here is a sample of Ned Stevens reviews:

Sharonie K. via BBB said:

“Ned Stevens been great to work with. They do an excellent job cleaning and maintaining my gutters and power washing my home. Their staff is always courteous and neat. They show up when agreed to and prices are fair. They know what they are doing. Highly recommend.”

Sean Vlahov via BBB said:

“Ned Stevens Gutters used to be a great service. Not any longer. Their policy has changed. They are a very busy place and call you when they come. You say OK. If you say no, they can’t say when they would be back. So happens it is prior to about half the leaves falling. It used to be that their 30-day warranty would cover this and they would gladly redo, without any question or attitude. Now this 30 day ‘warranty’ only covers ‘new debris.’ My landscaper is smart enough to come and do a fall clean-up after the leaves fall. Ned Stevens is not that smart. They now even have their recording say ‘…. we can’t control the weather or when the leaves fall.’ Yes that is true, but you can be AWARE of when they fall, as that is your job. Rather, in our case, used to be your job.”

Our Conclusion

If gutter cleaning or repair is your top priority, Ned Stevens can be the right choice for you. Its gutter cleaning service plans come with benefits like 10% off new gutter installations and repairs, free priority during peak seasons (weather permitting), and more. Sixteen different gutter colors are offered. However, Ned Stevens does not offer gutter guards.

If you’re looking for a company that does sell and install gutter guards, we recommend All American Gutter Protection for its sophisticated micro mesh gutter guards and stellar reputation. You can get a free quote from the company by using the tool below:

Company Information

  • Company name: Ned Stevens Gutter Cleaning
  • Company type: Private
  • CEO: Rob Rapuano
  • Year founded: 1965
  • Headquarters: 11 Daniel Road East Fairfield, NJ 07004
  • State availability: 15
  • BBB rating: Varies by location

Frequently Asked Questions about Ned Stevens Gutter Cleaning

Is cleaning gutters dangerous?

Cleaning gutters can be dangerous not only because of the height of the ladder needed to reach your gutters, but possible allergens and matter left in the gutters by animals. Having your gutter professionally cleaned is a safe alternative.

How often should your gutters be cleaned?

Ned Stevens recommends four cleanings per year at minimum, with ideally six cleanings per year, spread out through the seasons.

Does Ned Stevens sell gutter guards?

No, Ned Stevens does not sell gutter guards. The company actively warns against them, claiming they are ineffective.

To share feedback or ask a question about this article, send a note to our Reviews team at reviews@thisoldhousereviews.com.

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