Travelers Home Insurance Review 2020

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In this Travelers home insurance review, we examine the company’s coverage, cost, and reputation to help you determine whether the provider is right for you.

Purchasing a home is a huge financial undertaking, and as rewarding as it is, it can be fairly risky. It’s key that homeowners protect their most valuable asset with a home insurance policy to safeguard their home and personal belongings in the event of specific perils or burglary.

Choosing the best home insurance company can be tricky, as you’ll need to evaluate coverage, costs, customer service, and more to find your best fit. The This Old House Reviews team has created an in-depth Travelers home insurance review to help you discover if it’s the best company for your needs.

To get home insurance quotes in your area, call 855-948-5219 or enter your zip code in our free quote tool:

Table of Contents

  • Our Take
  • Pros & Cons
  • Coverage
  • Availability
  • How Much Does Travelers Insurance Cost?
  • Reviews of Travelers Insurance
  • Comparison
  • Our Conclusion
  • Frequently Asked Questions
  • Company Information
  • Our Methodology

Our Take

Travelers has been in the insurance business for over 160 years, with a proven track record for customization and reliability. The company offers all industry-standard coverage nationwide, in addition to a variety of endorsements, including an option that helps you rebuild your home with green materials in the event of a covered disaster to make it more environmentally-friendly.

There aren’t too many drawbacks to Travelers home insurance, but both Android and Apple users have lodged negative reviews about its mobile app. The company also offers fewer discounts than many of its competitors. Overall, we rate Travelers home insurance a 93.60 out of 100 on metrics like coverage, availability, customer service, and more.

On Traveler’s Better Business Bureau profile, common complaints cite issues with cancelling policies and receiving reimbursements, while positive reviews note great prices and great coverage.

Pros & Cons

Compare advantages and disadvantages of Travelers homeowners insurance.


Travelers offers all of the standard home insurance coverage, along with a variety of endorsements.

Travelers offers a variety of extra coverage, or endorsements.


Travelers homeowners insurance is available in 49 states, including all but Florida.

How Much Does Travelers Insurance Cost?

The exact cost you’ll pay for Travelers home insurance depends on a variety of factors, including your property value, where you live, the size of your home, the materials it was built with, the coverage limits you select, the insurance deductible you choose, and more.

We requested a quote for a single-family, roughly 2,200-square-foot home in Eureka, California.


Travelers offers a variety of homeowners insurance discounts that can lower the overall amount you pay.

Reviews of Travelers Insurance

Travelers Insurance is accredited by the Better Business Bureau and holds an A+ rating from the organization. However, customers give Travelers just over 1 out of 5 stars. Here’s what some real customers had to say about their experience with Travelers insurance.

Dc22 said:

“Very satisfied. My agent, Scott, was great to work with. He got me a new roof for my house that was damaged from a hailstorm a few years back. Even got me new gutters and window screens, which I didn’t even ask for. And it was all completely covered. He was thorough in his inspection, and laid everything out in a way that was easy to understand. Highly recommend it to anyone looking for new insurance.”

Derek W. said:

“I wouldn’t recommend Travelers Insurance to anyone. Recently had hail damage to my house and filed a claim. They won’t approve anything to bring the roof back to existing condition. Been going back and forth with them for two months with this claim. This is exhausting and ridiculous. I won’t ever be going back with Travelers again.”


See how Travelers stacks up against some of its top competitors on key metrics.

*Lemonade home insurance is available in AZ, CA, CO, CT, DC, GA, IL, IN, IA, MD, MA, MI, MO, NV, NJ, NY, OH, OK, OR, PA, TN, TX, VA, WI

Our Conclusion

Travelers has extensive experience, with over 160 years in the insurance business. The insurance provider offers a wide range of homeowners insurance, including a variety of endorsements like Green home that you don’t see everywhere. Policies are available nationwide, and many discounts are offered. We found few downsides to Travelers, which mostly consisted of negative reviews of its app, customer concerns about claims, and the comparatively few number of discounts. We gave Travelers an overall score of 93.60 to Travelers.

We recommend that anyone considering home insurance evaluate multiple providers. To get free quotes from companies in your area, call 855-948-5219 or enter your zip code in the tool below:

Frequently Asked Questions

Does Travelers offer home insurance?

Yes, Travelers Insurance offers extensive home insurance, providing all industry-standard coverage in addition to many endorsements.

Is Travelers a good insurance company?

Travelers offers a wide array of insurance coverage options, including policies for auto, home, and more, nationwide. Unfortunately, the company doesn’t offer as many policy discounts as many of its competitors.

Does Travelers offer discounts for green homes?

Travelers does provide insurance discounts to customers whose homes are LEED-certified. The company also offers endorsements for green homes, paying for repairs and rebuilds to incorporate environmentally friendly building materials.

Is Travelers homeowners insurance available everywhere?

Homeowners in every state but Florida can purchase homeowners insurance policies from Travelers.

Company Information

  • Company name: Travelers Insurance
  • Company type: Public
  • CEO: Alan D. Schnitzer
  • Year founded: 1853
  • Headquarters: 485 Lexington Ave, New York, NY 10017
  • State availability: 49
  • BBB rating: A+

Our Methodology

The This Old House Reviews team values accuracy, transparency, and trust. With that in mind, we created a thorough, objective rating system to score each home insurance company based on the following six factors:

  • Coverage (30)
  • State availability (7.5)
  • Customer service (15)
  • Technology (12.5)
  • Reputation (20)
  • Additional benefits (15)

Our Reviews team has a full-time researcher who collects and regularly updates data points from every company to help us compare them on key factors such as coverage, service, and dependability. Read more on our methodology here.

To share feedback or ask a question about this article, send a note to our Reviews team at

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