USAA Renters Insurance Review (2020)

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With a USAA renters insurance policy, you can get flood and earthquake protection included in your liability and personal property coverage. To see if you’re eligible for a USAA membership, read our review.

USAA was founded close to 100 years ago with the goal of helping current or former military members and their family. One way USAA helps military members and their family members is by providing renters insurance with personal property and liability coverage for as low as $10 per month.

Keep reading our USAA renters insurance review and determine if it’s the best renters insurance company for you and your family.

Pros and Cons of USAA Renters Insurance

Compare the advantages and disadvantages of a USAA renters insurance policy.

USAA Coverage

USAA covers the following events:

  • Fire and lightning
  • Flood and water
  • Windstorm or hail
  • Collapse of building
  • Volcanic eruption
  • Earthquake
  • Smoke
  • Freezing
  • Falling objects
  • Explosion
  • Theft
  • Aircraft
  • Vehicles
  • Vandalism and malicious mischief
  • Riot and civil commotion
  • Sudden and accidental tearing apart, cracking, burning, or bulging
  • Sudden and accidental damage from artificially generated electrical current

USAA renters insurance covers three areas:

  • Personal property—This part of the policy protects the belongings you own in the apartment or home you rent. USAA offers replacement cost coverage, which means that if one of the covered events damages your items, they will cover replacement costs as if the items were new.
  • Liability—If you’re responsible for damaging your neighbor’s property or injuring them, your policy will cover the cost to repair or replace their items or pay their medical bills.
  • Medical payments to others—If a guest is injured in your home, your policy may cover the medical bills if they see a doctor.

Here are the available coverage amounts according to North Carolina information:

USAA Additional Coverage

USAA allows you to buy extra personal property coverage for more expensive items with valuable personal property and computer and tablet add-on options.

How Much Does USAA Cost?

The cost of USAA renters insurance can be as low as $10 per month. The This Old House Reviews team requested a quote to verify that price using information for a three-bedroom apartment in Raleigh, North Carolina:

To get your own quote, you’ll have to determine if you’re eligible by answering questions regarding your military history or your family member’s history. Once you’re eligible for coverage, you can create an account and input the following information to receive a quote:

  • Name
  • Date of birth
  • Email
  • Phone number
  • Address
  • Gender
  • Security features

Customer Service and Claims Support

USAA has a customer portal and mobile app so that you can review your policy and file a claim at any time. To talk to a customer service representative, call 210-531-8722 or 800-531-8722, and you’ll be forwarded to the correct department. The claims center is open 24 hours a day, but the rest of the departments have limited hours.

Compare USAA to the Competition

If you’re not sure whether USAA is right for you, compare it to other top-rated renters insurance companies below.

Our Conclusion

If you’re a current military member, veteran, pre-commissioned officer, or the spouse or child of someone in the military, we recommend getting a quote for USAA renters insurance. The insurance policy offers standard personal property and liability coverage with unique coverage for floods and earthquakes. You also get to enjoy certain USAA membership perks for free, like car buying discounts and travel deals.

Along with your quote from USAA, we recommend requesting renters insurance quotes from at least two other insurance carriers so that you can find the policy with the type of coverage you want at the price you can afford.

USAA Overview

  • CEO: Wayne Peacock
  • Years in business: 98
  • State availability: 50
  • Address: 9800 Fredericksburg Road
  • City/State: San Antonio, TX
  • Zipcode: 78288
  • A.M. Best financial strength rating: A++

Frequently Asked Questions About USAA

Does USAA renters insurance cover mold?

USAA doesn’t cover damage caused by mold, but they cover mold if it was caused by another event. For example, if water damage causes mold, your policy will take care of the mold because it wasn’t the original cause of damage.

What are the benefits of a USAA membership?

As a USAA member, you can join a USAA bank and purchase any of their insurance products, including life insurance, home insurance, and auto insurance. You can also save money with a wide range of shopping discounts for car rentals, traveling, security systems, car buying, and more.

Is a USAA membership free?

As long as you’re eligible for a USAA membership, you can join for free.

Does USAA offer renters insurance discounts?

Yes. You can get discounts for bundling several insurance policies, for being claims-free, and for having safety features in your home, like a monitored alarm system.

Does USAA renters insurance cover dogs?

Yes. In fact, USAA is one of the few insurance providers that cover all dog breeds. Other renters insurance companies historically exclude malicious breeds and require you to purchase extra coverage to protect yourself from liability claims related to your pet.

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